PAYMENT POLICY
Medical services are provided and billed by Florida Foot and Ankle Associates, LLC. Our providers participate in most of the major health insurance plans in the region. Following are a list of health plans which we currently accept. New health plans are added often, therfore, if you do not see your plan, please call our office to verify.
If your plan is not accepted, we will not be able to file a claim on your behalf. If you still wish to be seen, payment plan options are available for our self pay patients.
Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible. Deductibles, copayments and prior balances are due prior to being seen by the physician at your next appointment. Payments can be made in cash, check or major credit card.
ACCEPTED HEALTH PLANS
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Medicare
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AVMED
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Blue Cross / Blue Shield (Florida Blue)
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Aetna
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United Healthcare (UHC)
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Simply Healthcare
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AARP Medicare Advantage
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Amerigroup
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Cigna
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Healthsun
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Tricare
The above list of insurance plans is not complete and is subject to change.
Please call the office to verify that we take your exact plan
We Accept
QUESTIONS ABOUT YOUR BILL
What billing or insurance information will I receive?
You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.
How long will it take to get things settled with the insurance company?
Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.
Why am I getting bills from physicians?
Each physician who provides professional services will send you a separate bill from his or her office. These physicians will include:
- your own physician
- other physicians who conducted tests and procedures
- consulting physicians chosen by your primary physician to read and interpret test results.
These physicians may include specialists in anesthesiology, cardiology, emergency medicine, nuclear medicine, pathology, radiology, or vascular surgery. You will be responsible for paying these bills as well.
I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?
If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.